Sr Safety Data Analyst - Pharmacovigilance Call Handler

Job Location(s) PH-Manila
Job Number
Job Category
Drug Safety/Pharmacovigilance
Position Type

Job Overview

Are you ready to redefine what’s possible, and discover your extraordinary potential at Labcorp Drug Development? A career here provides the unique chance to create a lasting impact and difference in our patient’s lives. Joining our team will offer you a rewarding career, an opportunity to work in a high-energy & collaborative workplace. Your work will be meaningful, the patient outcomes are real, and the results are lasting. With the support of exceptional people from across the globe and an energized purpose, you’ll be empowered to own your career journey with mentoring, training and personalized development planning.

Our mission is to help our clients bring the miracles of medicine to market sooner by performing drug safety data management -- join us for your next career move. 
Key Competencies
- Ability to receive and manage in-bound and out-bound calls
- Attention to detail
- Good verbal and written communication skills
- Concern for quality
- Analytical capabilities
- Ability to analyze & synthesize medical information
- Customer focus 

Key Strategic Accountabilities
- Implement consistent, efficient and quality processes to meet timelines and deliverables according to requirements and standard operating procedures
- Ensure compliance of operations with governing regulatory requirements
- Create, maintain and assume accountability for a culture of high customer service

Key Operational Accountabilities
- Execute drug safety data management processes - a combination of call intake, case intake, triage, case entry, medical coding, narrative writing, peer review, case follow-up, report preparation and submission to regulatory authorities
- Tracking various types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources including literature search
- Assume responsibility for quality of data processed
- Perform any other support activities as assigned

Covance is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.


- Bachelor’s or Masters in Pharmacy or Life Science or Medical Science or related area


- at least 1 year BPO experience 
- 3+ years in Pharmacovigilance or 5+ years of pharmaceutical industry experience.


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