Laboratory Supervisor

Job Location(s) JP-Tokyo
Job Number
Job Category
Medical Technologist
Position Type

Job Overview

Directly oversees and is responsible for the technical work of the department; responsible for the
operational readiness of equipment, instruments and personnel necessary to meet the daily delivery
of testing services. Meets client expectations in delivery of testing services
 Managerial and Leadership duties and responsibilities:
o Supervises the day to day production and non-production activities of the local
departmental employees.
o Directly monitors the quality of testing services provided by employees under his/her
o Assigns appropriately trained personnel and ensures sufficient number of staff are available
to complete the workload.
 Supervision:
o Schedules department personnel appropriately to match the demands of the daily workflow
with in the supervised area.
o Provides direct supervision to employees, including assignments, technical and behavioral
performance counseling, and troubleshooting.
o Schedules and supervises all non-production activities and obligations of her/his area, such
as validations, surveys, etc.
o Provides support as required to the department manager to assist in the fulfillment of
his/her responsibilities, including acting as manager, upon delegation, during absences.
 Performance Monitoring and Evaluation:
o Assures quality and timely performance of both production and non-production activities
under supervision.
o Reports performance and results against targets and global standards.
o Ensures regulatory compliance within his/her supervision.
o Communicates all production and non-production standards, guidelines and information to
the supervised staff.
o Ensures on-time delivery of performance reports (PT, QC/PM, Internal and External QC)
and responses to inquiries from other functional areas.
o Participates in and supports client visits, audits and inquiries, as necessary, to ensure
complete fulfillment of requests and interests.
 Personnel:
o Recruits, trains, and contributes to retention efforts of employees.
o Conducts technical training and development of staff as needed.
o Supports the departmental manager in assessing and meeting the resource needs.
o Supports the development of plans to meet future resource needs.
o Evaluates the performance of employees.
o Works with department manager to establish training plans for the supervised staff.
o Supports the manager in employee evaluations and development plans


 BS degree in Biology, Chemistry or other life Science plus 1 year clinical testing experience;
or Medical Technology degree.
 Prefer professional certification (ASCP, AABB, or other) in area(s) of expertise.
 Good command of English; Command of French is a plus.
 Computer literate.


Minimum Required:
Requires 6 years of experience in a laboratory following clinical training; prior supervisory or
management experience is a plus.


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