Covance

Site Initiation & Kit Inventor Associate

Job Location(s) IN-Bangalore
Job Number
2021-66346
Job Category
Client Services
Position Type
Full-Time
Telecommute
No

Job Overview

Performs main functions of Site Initiation Center as needed, which includes but not limited to:
 Organizes and prioritizes investigator lists to meet startup timeframes;
 Loads and modifies the database with the method of report delivery, defines and loads alert
faxing, as well as defines the phone alert messages as defined in the SOW;
 Performs quality check on database loading;
 Compare the investigator list against the database, determine existing distribution codes and
loads the investigator information into the database;
 Confirm information with investigator site by sending the loaded information to the site via fax
(z letter);
 Resolve any discrepancies noted by the investigator site on returned faxes;
 Research and resolved courier reports of incorrect site addresses;
 Loads shipping documents and courier for each investigator.
 Performs main functions of Kit Inventory Center as needed, which includes but not limited to:
 Define and maintain the Kit Material Supply (KMS) system at project level according to
Statement of Work (SOW) and/or at site level as necessary;
 Enter the work orders into the database, after reviewing any project specific limitations or
requirements;
 Adjust inventory of collection kits as reported by sites or due to project modifications;
 Troubleshoot, resolve and inform PM of any complex kit supply issues;
 Assists Investigator sites with researching resupply of collection kits and materials;
 Review and research incoming orders from Investigator Support Team;
 Adjust or customize the KMS system as needed to meet the needs of the investigator sites;
 Assisting Technical Administrator (TA) with complex baggie kit instructions and other
database issues.
Supports management of SIKIC by:
 Distributing and assigning tasks evenly to SIKIC member on daily basis;
 Reviews and feedbacks on Work Instructions (WI);
 Assists in defining and implementing new procedures;
 Assists in creating and updating work instructions as needed;
 Assists in investigating and resolving CAIR’s and reportable issues;
 Assists in Process Excellence projects to reduce kit supply issues;
 Assists in training, mentoring new staff members and helps the management to monitor
workload.
 Acts as liaison within Site Support Services team and between SIKIC and PM, KP&S, IT etc.
and may need to represent SIKIC in interdepartmental meetings and discussions.
 Effective and timely adherence to management communications, meetings, and Standard
Operating Procedures (SOP).
 Assists and supports management in the implementation of global processes and procedures.
 Tracks and reports metrics as determined by management in the agreed timelines.
 Document all service failures, resolve, and escalate to management when appropriate
resolution is incomplete.
 Other duties as assigned by management.

Education/Qualifications

Bachelor’s Degree

Experience

3 year in a relevant industry.

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