AM Clin Ops

Job Location(s) AU-Sydney | AU-Melbourne
Job Number
Job Category
Clinical Operations Management
Position Type

Job Overview

Are you currently working as a Project Manager, Clinical Team Lead or simialr posiition in the filed of clinical reseearch?
Would you like to move your career into a more focussed line mangement role?
The role of the Associate Manager:
- Has regulatory oversight of direct reports by ensuring regulatory training is executed,
understood and implemented
- Escalates issues and follow them till proper resolution
- Ensures training record compliance with training matrix and ensures training records are up to date
- Provides input to relevant SOPs and standard plans/templates when applicable
- Assists with coordination and implementation of on-boarding of new direct reports ensuring training before study-related activities begins
- Holds staff accountable for issue escalation to the management team, the sponsor and QA, as appropriate and determine regional implications for corrective action plans
- Holds staff accountable for quality and compliance with project plan and adherence to contract obligations
- Coaches staff to own effective Investigator relations and Investigator oversight when applicable
- Reports status of assigned workload of direct reports and ensure allocation reports are updated
- Performs weekly review of direct report billable hours and utilization (in context of project allocation, supply and demand); escalate of outliers and assists management team for mitigation
- Adheres to expectations for monitoring and utilization forecasting
- Assists with staff recruitment through screening and interviewing
- Is accountable for expense management, expense report approval and compliance with Travel Policy of direct reports
- Encourages use of standardized processes and tools in alignment with associated policies to ensure efficiency and productivity
- Supports the company/department processes (e.g. Quality Control Visits)
- Responsible for staff time management, PTO and salary reviews
- Might be requested to work in a client facing environment


 University/college degree (life science preferred) or certification in a related allied health
profession from an appropriately accredited institution (e.g., nursing certification, medical
or laboratory)


Minimum Required:
 2-3 years direct Clinical research experience or combined with other relevant experience
(i.e. worked as a Clinical Team Leader/Project Manager at a Pharma company or CRO)


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