Senior Administrator, RLI

Job Location(s) CN-Shanghai
Job Number
Job Category
Clinical Data Management
Position Type

Job Overview

Our external data resulting Team is looking to hire a Senior Administrator to support the team.
The Senior Administrator RLI position requires the ability to work in a global virtual team on the tasks relative to the management of external laboratory transfers between Covance and External laboratories. This position will serve as liaison on a global basis between external laboratories, internal Covance departments, and clients regarding external laboratory results to ensure successful clinical trial delivery.
Essential Job Duties:
- Engage External Laboratory for new interface set-up.
- Review Statement Of Work (SOW) and meet with Project Management as needed.
- Contact Referral Lab for initial interface discussion and ensure delivery of start-up documents to client.
- Collaborate with External Laboratory to finalize Referral Lab Interface agreement for optimal data delivery.
- Obtain final approval from Referral Lab on RLI agreement.
- Build new Referral Lab Interfaces.
- Create and maintain Referral Lab electronic and/or paper interface documentation.
- Submit IT requests for secure connections with Referral Laboratory.
- Develop and execute UATPs (User Acceptance Test Plans) for file transfer validation
- Ensure Referral Lab Data Quality 
-  Manage the flow of order and result files.
-  Monitor and respond to email communication
- Define, modify and close projects in the RLI database application.
-  Revalidate Referral Laboratory modified set-ups.
-  Maintain and distribute Referral Lab-specific documents.
- Represent Referral Lab Interface (RLI)
- Collaborate with Project Managers and External Lab Managers, proactively and reactively regarding study questions.
- Liaise between External Data Resulting Services (EDRS) and External Laboratory contacts.
- Interact with internal stakeholders to resolve queries, provide support and process improvements as needed.
- Assist in audits.
-  Present the RLI resulting process upon request.
-  Research questions and provide External Lab-specific documentation.
-  Request and deliver result data from the data repository as needed
- Record RLI activities required to track workload and productivity.
- Perform other duties as assigned.


- Two year Associate degree and two years of relevant or company experience or High School diploma (or equivalent) and three to five years of relevant or company experience.
- Medical, scientific or technical background (preferred)


- 2 years electronic file data transfer experience
- Self-motivated (work independently and proactively)
- Strong planning, organizational, and problem-solving skills
- Team player with the ability to make decisions independently as needed.
- Database set-up knowledge
- Understanding of clinical trials and company background
- Attention to detail
- Time-management and follow–up skills
- Good Communication skills (written and oral)
- Use of general office equipment
- Ability to use computer and office software applications (e.g., Microsoft Word, Excel and Outlook)


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