Mgr Clin Ops II

Job Location(s) CN-Beijing
Job Number
Job Category
Clinical Operations Management
Position Type

Job Overview

1) Has regulatory oversight of direct reports by ensuring regulatory training is executed, understood and implemented
2) Escalate issues and follow them till proper resolution
3) Ensures training record compliance with training matrix and ensures training records are up to date
4) Provide input to relevant SOPs and standard plans/templates when applicable
5) Assist with coordination and implementation of on-boarding of new direct reports ensuring GCP training before study-related activities begins
6) Hold staff accountable for issue escalation to the management team, the sponsor and QA, as appropriate and determine regional implications for corrective action plans
7) Hold staff accountable for quality and compliance with project plan and adherence to contract obligations
8) Coach staff to own effective Investigator relations and Investigator oversight when applicable
9) Report status of assigned workload of direct reports and ensure allocation reports are updated
10) Perform weekly review of direct report billable hours and utilization (in context of project allocation, supply and demand); escalate of outliers and assists management team for mitigation
11) Adheres to global tools for monitoring and utilization forecasting
12) Assist with staff recruitment through screening and interviewing
13) Financial authority in accordance with current signature approval matrix
14) Accountable for expense management, expense report approval and compliance with Travel Policy of direct reports
15) Liaise with internal and external customers in relevant process improvement initiatives
16) Encourages use of standardized processes and tools in alignment with associated policies to ensure efficiency and productivity
17) Support the company/department processes (e.g. Quality Control Visits)
18) Identify, develop, and implement measures to improve the efficiency of the department
19) Responsible for staff time management, PTO and salary reviews
20) Might be requested to work in a client facing environment
21) Perform other duties as required by Management


University/college degree (life science preferred) or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing certification, medical or laboratory)


5 years direct Clinical research experience or combined with other relevant experience (i.e. worked as a Clinical Team Leader/Project Manager at a Pharma company or CRO)
Individual proficiency with managing direct reports or an equivalent combination of education and experience to successfully perform the key responsibilities of the job


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