Incumbent performs routine laboratory procedures in accordance with established Covance CLS quality principles, as well as trains new employees on the same. Incumbent is responsible for validating and maintaining new assays. Incumbent offers strong analytical knowledge in use and maintenance of sophisticated high technology instrumentation in the area of responsibility and expertise. Incumbent has high initiative with proven troubleshooting skills in major areas of departmental responsibility. Incumbent maintains high standards in all aspects of departmental and laboratory functions.
Indicate positions accountability
Department Head/Function Lead
Manager of Managers
X Individual Contributor
- People Responsibilities:
Indicate the number of:
X Direct Reports
X Indirect Reports
- Essential Job Duties:
Perform duties of Technologist I, or II, and may perform duties of Sr Tech in addition to the following additional duties:
♦ Instruments/Equipment: o Demonstrates thorough working knowledge of instruments/equipment in the department.
Able to provide troubleshooting guidance to staff to resolve complex instrument and equipment problems. Works with the vendor where needed to resolve instrument/ equipment related problems and summarize results of investigations.
♦ Training: o Coordinates the timely development and completion of training materials and checklists.
o Seeks and promotes expertise in department and across sites to ensure consistent approach to training.
♦ SOP: o Initiates revisions to SOPs or writes new SOPs to reflect current processes that ensure compliance. Coordinates with other departments and other sites to ensure timely completion of SOP. Resolves obstacles, where needed.
♦ Instrument/Equipment/Assay Validation o Responsible for coordinating with other resources to ensure timely completion and implementation of new assay validations.
o May be asked to research, develop, validate and maintain procedures in area of responsibility and make recommendations on modification/improvement of procedures to management.
♦ Process Improvement: o Able to analyze existing processes and create new approaches or ideas to improve. Works with internal/external department to ensure successful implementation of changes
o Demonstrates extensive knowledge of all department functions, and may serve as subject matter expert for department on company wide initiatives (i.e., Six Sigma)
♦Supports client audit process and responding to inquiries.
♦ Serves as an expert in all facets of trained workstations in area of responsibility. Responds to problems or questions of department staff.
♦ Only individuals that are verified to qualify as supervisory personnel under regulations/standards applicable to the facility (e.g., New York State, CLIA, CAP) may perform periodic review and approval of quality control program records (e.g. quality control data, instrument logs, reagent logs). The SOPs applicable to the department should be consulted to determine records that can be reviewed and approved.
♦ Describe scope of position (global vs. regional vs. domestic)
X Domestic – Location(s) within a single country or neighboring countries with similar cultures
Regional – Continental Region (e.g. Europe, Eastern Europe, Asia, North America, Latin America,Middle East)
Global – All regions of the world
♦ Single vs. Multiple Business Units or cost centers
N/A Covance wide
♦ Indicate the scope of financial responsibilities (Revenue and/or Budget responsibilities (if applicable)
N/A Annual Operating Budget
- Principal Contacts and Scope of Communications
♦ Internal – Lab management, Lab Assistants, Technologists, Project Managers, Technical Administrators,WLOS, Quality Assurance, Other global sites - Ongoing
♦ External – Vendors, Clients, Technical service - Ongoing
- Travel Requirements:
Yes X No
Identify the expected travel requirements of the position on an annual basis
% of time: 0%
% of the above that requires overnight stay: 0% Travel is primarily to where: N/A
- Language Skills Required:
Identify any language skills required or preferred of the position
♦ Speaking: X Yes No US – English; Geneva – French/English (school
level); Singapore - English; Shanghai – Mandarin/English; Japan – English/Japanese (basic)
♦ Writing/Reading: X Yes _No US – English; Geneva – French/English;
Singapore - English; Shanghai – Mandarin/English; Japan – English/Japanese (basic)