Covance

Process Excellence Lead

Job Location(s) CN-Shanghai
Job Number
2020-56474
Job Category
Project Management
Position Type
Full-Time
Telecommute
Yes

Job Overview

As a certified Black Belt (or equivalent), you will act as the Process Excellence expert responsible for being a change catalyst, leading improvement teams and working projects across businesses as part of Covance's Process Excellence initiatives.
 
No direct / indirect reports: However, it is critical to interact with all levels of internal staff, other business unit Process Excellence leads, and functional leaders, and clients.
 
- Essential Job Duties:
 
During this full time assignment, you will be:
- Leading process improvement teams and directing timely completion of projects that support critical goals and customer satisfaction requirements, and serve as the departmental point of contact for specific project initiatives and best practices.
- Working across all Covance functions with process owners, champions, and business leaders to facilitate setting priorities, developing agendas and designing objectives related to Covance Process Excellence.
- Training, mentoring, coaching, and challenging team members, process owners and project champions in the use of problem solving and process design tools, methodologies and techniques to drive continuous improvement and develop a Covance Process Excellence mindset.
- Developing and communicating business cases to support recommendations for change to current business practices and processes, and developing controls to monitor the progress associated with implementation of recommended changes.
- Partnering with multiple levels within the organization identifying and prioritizing opportunities to improve customer satisfaction, enhance productivity, drive growth, further employee engagement and performance. You will be partnering with business unit deployment champions, VP of Quality and other Business Process Improvement Leaders to ensure that best practices are shared across the organization.
Demonstrating strong project management skills, including an ability to plan and execute projects that meet cost, resource and outcome expectations; manage complex and/or competing priorities effectively; and meet commitments in an accurate and timely manner.

Education/Qualifications

Minimum Required:
- Minimum of Bachelor of Science/Arts (BS/BA) degree.
- Minimum level of process excellence experience as a certified black belt (or equivalent) three to five years.
- Relevant experience may be substituted for education.

Experience

Minimum Required:
- Quantitative reasoning (demonstrated competence with math concepts and statistical tools; ability to understand and draw conclusions from facts and data).
- Strong written and verbal communications skills, as demonstrated by presentation of problems to appropriate people in an objective and non-judgmental manner; matching influence strategies to the situation; delivering oral and written communications with clarity and impact.
- Ability to perform intermediate/advanced computer skills (e.g., Word, Excel, PowerPoint, Visio, Minitab, etc.)
- Ability to coach Green Belt candidates to certification
- Strong leadership skills as demonstrated by:
- Ability to apply innovation and exploration of non-traditional ideas in solving problems
- Well respected within the organization
- Ability to use personal energy and positive attitude to influence
- Ability to prioritize work and adaptability to changing work demands
- Ability to maintain composure under pressure
- Ability to negotiate issues and suggestions.
- Ability to effectively train employees at all levels in simple to complex problem solving, project management and basic Lean Sigma skills.      

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