Grant Payment Manager

Job Location(s) IN-Bangalore
Job Number
Job Category
Client Services
Position Type

Job Overview

Essential Job Duties: 
- Manage team of Payment Associates
- Support the goal of on-time and accurate payments across studies
- Manage study or payment issues as they arise; troubleshoot and problem-solve
- Maintain performance metrics for department
- Work to provide reporting needed for clients
- Partner / effectively network with others throughout Covance (i.e. Finance, Global Process Organization (GPO), Site Agreements, Operations)
- Provide input for project specific plans that include grant payment information
- Anticipate and monitor project requirements and institute appropriate actions to ensure timelines and budget needs are met
- Contribute to the development of processes, procedures, tracking systems and IT solutions for grant payment activities
- Provide direction to team on correct entry of time and other administrative items
- Interact with internal and external work groups to evaluate and forecast workload and resource needs
- Present at internal and external meetings including client meetings, if needed
- Ensure appropriate communication on project-related matters with the clinical project team
- Review and, in accordance with Covance standards and assigned authority, approve employee expense reimbursement.
- Perform quality control tasks as requested by Grant Payment leadership
- Support client audit findings or CAIRs
- Develop, update and/or refine SOPs
- Perform other duties as assigned by management


University/College degree (Business or Accounting preferred) AND work experience in a financial, clinical trial, or grant payment position.
- Strong computer skills with an ability to understand, access and leverage technology alternatives


Minimum Required:
- Minimum eight (8) years transactional accounting (e.g. A/P, Billing, etc.), or relevant financial or clinical trial related experience
- Minimum of eight years relevant clinical research experience in a pharmaceutical company/CRO, including demonstrated line management experience
- Demonstrated strong team working and team leadership skills
- Managed multiple competing priorities and projects without supervision,
- Demonstration of strong communication, planning & organizational skills
Experience in Understanding of global drug development and the clinical trial project management process, with emphasis on investigator sites, site activation processes, patient recruitment and retention and site grant and non-grant payments


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