Grant Payment, Senior Associate

Job Location(s) IN-Bangalore
Job Number
Job Category
Client Services
Position Type

Job Overview

Essential Job Duties: 
- Accountable for the overall payment management of assigned studies which includes initial communication with PMs and sites during payment set-up in the system, execution of timely and accurate payment to the sites, issue resolution and final study reconciliation
- Responsible for processing and tracking payments to Investigators and other payees in support of a clinical trial
- Identify payment criteria and administer payments to each investigator and process all pass through costs
- Assist in preparation of the study budget template
- Liaise with Site Agreements team regarding payment terms in investigator agreements
- Communicate with sites and clinical teams regarding payment questions or updates
- Contribute to communication on project-related matters with the clinical project team under the direction of the Grant Payment leadership
- Provide excellent customer service and timely site issue resolution
- Maintain and update payment tracking information as needed in system
- Reconcile all study payments on a routine basis and provide financial reports to clients as requested
- Provide site payment documentation for internal and sponsor audits as requested
- Review Electronic Data Capture updates and determine when certain budget items are payable
- Understand and follow project specific policies and procedures
- Liaise with Finance team regarding site payment issues
- Assist in the development and testing of new Grant Payment systems
- Assist with maintenance of training and other manuals for the Grant Payment team
- Assist team with troubleshooting payment issues
- Act as subject matter expert for grants related inquiries
- Mentor other Grant Payment team members, assisting with their workload as required
- Conduct Grant or Budget Training for new Finance team members
- Identify and work to deploy process improvements
- Perform other duties as assigned by management


University/College degree (Business or Accounting preferred) AND six (6) years’ work experience in a financial, clinical trial, or grant payment position.
- Strong computer skills with an ability to understand, access and leverage technology alternatives


Minimum Required:
- Minimum six (6) years transactional accounting (e.g. A/P, Billing, etc.) or relevant financial or clinical trial related experience
- Working knowledge of clinical trial payment process and familiarity with investigator contracts and budgets; previous interaction with operational project teams and investigative sites preferred
- Served in a team leadership role with mentoring responsibilities for junior staff
- Public speaking, comfortable in delivering instruction to small groups
- Strong networking abilities and an ability/willingness to work with internal and external stakeholders across the globe
- Strong analytical skills
- Good organizational and time management skills
- Excellent communication / writing skills
- Customer oriented
- Strong computer skills with an ability to access and leverage technology alternatives
- Computer proficiency (MS Office - Word, Excel, Power Point and Internet skills), aptitude for training, capable of operating standard office equipment (e.g. fax, copier etc.).
- Flexible and adaptable to a developing work environment
- Self-motivation with the ability to work under pressure to meet deadlines
- Works well independently as well as in a team environment
- Detail and process oriented
- Positive attitude and approach


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