Covance

Proposal Manager I

Job Location(s) CN-Shanghai
Job Number
2020-56131
Job Category
Client Services
Position Type
Full-Time
Telecommute
No

Job Overview

- Owns all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for assigned opportunities (inclusive of managing opportunities under general supervision, establishing clear timelines, meeting client requirement, and suggesting solutions for obstacles)
- Responsible for managing opportunities of low to medium complexity
- Support integrated opportunities (i.e., spanning across multiple Business Units)
- Reviews and analyzes RFI and/or Request for Proposal (RFP) documents to ensure adequate information for budget, proposal and/or response preparation is provided. Follows up with appropriate contact for additional information as required.
- Identifies and resolves issues around client enquiry requirements and Covance capabilities with support
- Organizes and facilitates of strategic and operational calls related to the opportunity
- Work across the organization in matrix environment across multiple time-zones and locations to lead the process and complete deliverables
- Liaise with third party vendors/vendor managers for provision of quotations and/or information where required
- Prepares high quality and accurate documents in accordance with agreed strategy and Sponsor requirements and expectations under the pressure of changing timelines
- Supports facilitating internal and external opportunity management negotiations (i.e. pricing, process, resources, timelines, etc.) as needed
- Ensures timely delivery of assigned deliverables
- Is responsible for resolving of issues/challenges and informing Manager; may seek Manager’s advice for complex issues/challenges
- Performs timely and accurate data entry into departmental and/or corporate databases/systems as appropriate
- Support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings
- Maintains appropriate knowledge of the technical and regulatory environments
- Identifies and participates in ways to improve the efficiency and quality of processes and the resulting deliverables
- Contribute to assigned client relationship improvement activities and implementation
- Performs quality control activities per the appropriate process/requirements
- Support hosting sales-focused inbound client visits
- Responsible for coordinating on-boarding activities for new starters, including working directly with the management staff to ensure proper on-boarding
- Expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process
- Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense.

Education/Qualifications

Bachelor’s degree required in related field or equivalent work experience

Experience

Minimum Required:
 
Minimum 4 years
 
- Applicable minimum years of experience in budget and/or text development, or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties
- Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
- Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
- Knowledge of proposal management software applications (e.g., Salesforce.com, Qvidian, Proposal Automation applications) is preferred
- Demonstrated text editing and writing skills (based on business unit and/or team expectations)
- Demonstrated ability to plan, multi-task and prioritize
- Demonstrated teamwork, communication (written and verbal), and organizational skills
- Proven ability to work independently
- Ability to work to deadlines
- Strong analytical skills
- Ability to communicate appropriately and effectively with internal stakeholders, clients and Covance senior management
- Positive attitude and sense of urgency
- Possesses an ability and willingness to work across Business Units
- Ability to work irregular and/or extended hours as needed to meet the client’s proposal deadline.

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