Sr Proposal Associate

Job Location(s) CN-Shanghai
Job Number
Job Category
Client Services
Position Type

Job Overview

- Assists Client Service Managers (CSMs) with managing various aspects of quote, proposal and RFI development
- Manages various aspects of quote, proposal and RFI development for assigned transactional clients; adhering to agreed-upon BU-specific and enterprise-wide proposal and pricing processes (i.e. collating data, following-up with other departments, etc)
- Establishes clear timelines to meet client requirements and anticipates obstacles and provides solutions
- Develops appropriate knowledge of the technical and regulatory environments
- Assists in identifying and resolving issues around client inquiry requirements and Covance capabilities
- Reviews RFP/quote requests to ensure initial understanding of client requirements
- Works with Operations, Finance, Account Executives and others to compile proposal text and/or price response
- Ensures timely and consistent delivery of assigned proposals to clients
- Performs data entry into SFDC, CMS, and other databases, as appropriate (e.g. updates, proposal number requests and generating both regularly scheduled and impromptu reports)
- Contact clients with standard inquiries (i.e. clarifying baseline RFP/quote information, proposal delivery logistics, etc)
- Contributes to assigned process improvement projects and supports implementation when needed


Minimum Required:
Bachelors degree in a scientific, business or related field (or equivalent work experience)


Minimum Required:
- 2-4 years of direct CRO/pharma or other business-related experience preferred
- Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
- Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
- Demonstrated ability to plan, multi-task and prioritize
- Demonstrated teamwork, communication (written and verbal), and organizational skills
- Experience in a scientific or logistics environment is a plus
- Proven ability to work independently
- Knowledge of other software applications (i.e. SFDC) preferred
- Ability to work to deadlines
- Strong analytical skills
- Ability to communicate appropriately and effectively with clients and internal partners
- Positive attitude and sense of urgency


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