Senior Data Monitoring Coordinator

Job Location(s) IN-Bangalore
Job Number
Job Category
Client Services
Position Type

Job Overview

Global Specimen Solutions (GSS) is wholly owned company of Covance Inc., providing specialty services in the holistic specimen tracking space.  GSS  improves translational science through industry best practices and a uniquely powerful pipeline data management analytics solution. GSS reduces the time, cost and risk of specimen based research, while building robust, healthy data pipelines that optimize research opportunities.
Job Summary:
- Performs monitoring of production data feeds including, but not limited to, examining the following.
- File delivery schedule met.
- Data feed executed to completion correctly.
- Number of record errors, by category, is within acceptable tolerance by error type.
- Number of record errors not categorized.
- Triages unacceptable errors for resolution.
- If error matches known error type, with known standard resolution, implement known resolution.
- Manually re-execute data load for data feeds that have had standard resolutions applied.
- For unknown errors, investigate to point of understanding resolution, or as far as possible.
- Escalate findings to Data Monitor Lead.
- Develop new standard monitoring scripts for unknown errors and develop standard resolutions instructions.
- Maintains and utilizes a strong knowledge of SOPS and validation work procedures/standards in relation to the System Development Life Cycle.
Customer Facing
- There are no customer facing job functions in this position.
- Support management of metrics.
- Assist with investigating or resolving issues of quality as directed.
- Staff and Financial Management
- Understand implications of activities to project budgets.
Process Improvement
- Suggest process improvements where issues are seen.
- Support Six Sigma process improvement teams.
Training / SOPs
- Reviews training materials for staff.
- Mentor and support other GSS employees in their understanding and adoption of data feed configuration and date point mapping development.
- Active member of SOP review teams as assigned.
- Lead or assist with special projects as designated.
- Perform other duties as assigned by management.


University/College Degree degree preferably in the sciences or related field, with one-two years in a data analysis and/or profiling position.


- Minimum 6 months to 2 years data informatics experience or equivalent work experience in a regulated (FDA, EPA, etc.) environment.
- Strong attention to detail.
- Strong analytical skills, preferably in a GCP environment.
- Experience with 21 CFR Part 11 in a pharmaceutical, biotechnology, CRO or related industry.
- Problem Solving/Logic Skills.
- Strong communication and interpersonal skills.
- Working knowledge of SQL
- Strong MS/Office skills in particular with Excel and Word.
- Understanding of database query tools, such as DB Forge or Navicat, preferred.


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