Clinical Team Lead (Clinical Operations Lead)

Job Location(s) AU | AU-Melbourne | AU-Brisbane | AU-Sydney | AU-Perth
Job Number
Job Category
Clinical Team Lead
Position Type

Job Overview

Are you ready to step up your career?
Covance Australia has just opened an exceptional opportunity for a Clinical Team Lead. In this role you will be an integral member of the project management team overseeing regional clinical trials and acting as the voice for the CRAs. 
Joining Covance as a Clinical Trial Lead you will have:
Commercial responsibilities:
- Contribute to the operational plan and participate in the delivery of Bid Defense presentations for new business, as required.
- Develop and maintain relationships with assigned clients and serve as the client interface for all clinical operations matters. Meet/exceed client satisfaction expectations.
Initiation and Planning
- Sets the project related clinical operations objectives and strategy in collaboration with the Core Team.
- Provide input into the development of feasibility materials and recruits potential investigators. Responsible for the final site list. 
- Requests, manages and tracks clinical project resource needs.
- Provides clinical operations input into cross functional project plans.
- Develops the risk and contingency plans for key clinical operations activities in collaboration with the Core Team.
- Manages the successful design, implementation, tracking and revision of the monitoring plan and clinical operation training plans for assigned projects.
- Writes the prototype informed consent form. 
- Provides clinical support to Global Site Services for regulatory submissions and IRB/ERC queries.
- Assists in the design of the CRF, EDC or equivalent. 
- Owns the development of project-specific site and monitoring tools. 
- Owns the development of training materials and training specific to the clinical operations team. 
- Develops and presents the clinical operations training materials for Investigator Meetings. 

- Responsible and accountable for management of the Clinical Operations team with particular emphasis on teamwork, quality and compliance with the project plans. 
- Responsible and accountable for the clinical operations budget for the project. Ensures that clinical operations activities are within budget and scope. 
- Responsible for managing the clinical operations timelines as agreed with the client.
- Participate in internal project review meetings and provides clinical operations updates to the project management team. 
- Responsible for the clinical management of approved sub-CROs. May also be requested to manage approved vendors for clinical activities or services. 
- Ensures that all clinical operations staff allocated to assigned projects adhere to professional standards and SOPs.
- Ensures appropriate utilization of all assigned clinical operations team members.
Responsible for timely and appropriate communication to the clinical operations team. 
- Provide performance feedback of team members to respective supervisors.
- Ensure accurate and timely trip report completion and trip report review. 
- Review and approve investigator grant payments
- Follow project issue escalation process and Covance’s Corrective Action Issue
- Resolution (CAIR) process for clinical operations issues. 
- Responsible for clinical operations Corrective and Preventative Action plans. 
- Performs co-monitoring visits when necessary. 
- Ensure timely filing of relevant sections of the TMF. 

Monitor and Control:
- Track client project metrics related to the clinical operations deliverables.
- Owns and implements the risk and contingency plans for key clinical operations activities. 
- Coordinate activities and review progress of the clinical operations aspect of projects and initiate appropriate actions to achieve target objectives.
- Contribute to improvements to enhance the efficiency and the quality of the work performed on assigned projects
- Track project progress against financial milestones using applicable financial systems.
- Review Time Analysis and provide monthly hours forecast.


- Consolidates resources to ensure financial viability during close-out.
- Ensures all site issues have been resolved. 
- Ensures clinical operations sections of the TMF are complete. 
- Coordinates archival of the clinical operations sections of the TMF. 
If you are passionate about Clinical Research and are looking to progress your career to the next level apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


- 0-4 years’ experience as a CTL, or an equivalent combination of education and experience to successfully perform the key responsibilities of the job.
- Minimum 4+ years CRA experience, on-site or in-house.
- In lieu of the above minimum requirement, candidates with 6 or more years of relevant clinical research experience in pharmaceutical, CRO or health care setting will be considered.
Phase 1 and oncology experience highly desirable.


- BSc or BA degree in a biomedical or related life science, or nursing qualification
- Or an equivalent combination of education and experience to successfully perform the key responsibilities of the job


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