Covance

  • Senior Proposal Manager

    Job Location(s) SG-Singapore | CN-Shanghai | JP-Tokyo | IN-Bangalore | IN-Mumbai
    Job Number
    2018-23968
    Job Category
    Client Services
    Position Type
    Full-Time
  • Job Overview

    Responsibilities:

    • Provides leadership for all aspects of quote, proposal and RFI development for assigned opportunities ensuring adherence to agreed-upon BU-specific and enterprise-wide proposal and pricing processes
    • Leads strategic and/or highly complex opportunities autonomously
    • Reviews and seeks internal expertise to support RFP/quote requests to meet client requirements
    • Collaborates with Operations, Finance, Account Executives and others to compile proposal response
    • Ensures timely delivery of assigned proposals to clients in line with process quality standard compliance
    • Accountable for ensuring accurate data entry into SFDC, CMS, and others databases as appropriate (e.g. updates, proposal number requests and generating both regularly scheduled and impromptu reports)
    • Leads client-facing and senior management-facing activities surrounding assigned opportunities
    • Identifies and resolves issues around client inquiry requirements and Covance capabilities
    • Maintains appropriate knowledge of current and future technical and regulatory environments
    • Leads internal and external opportunity management negotiations (i.e. pricing, process, resources, etc.)
    • Accountable for the maintenance and continued development of key client relationships
    • Provides training and guidance to less experienced staff on interpretation of a RFP/quote/protocol
    • Performs quality control activities for peers and less experienced staff
    • Performs line management for <3 members of the Proposal and Budgets team
    • Executes supervisory duties for assigned staff including work scheduling, performance evaluation activities, career development and preparation of training plans, where applicable
    • Triages and assigns new inquiries; contact AEs to discuss opportunity when needed
    • Leads integration activities with other Covance Client Service teams
    • Assists AEs with hosting inbound client visits (R&D Labs)
    • Coaches and mentors Client Service staff on pricing decisions and appropriate responses to customer issues
    • Monitors team capacity and assist in priority setting
    • Mentors Client Service staff on effective interactions with Account Executives, other functional areas and Clients
    • Acts as Client Service ambassador to internal/external customers
    • Applies analytical tools (i.e. Six Sigma) to process issues and assists in process improvement
    • Assists AEs with the coordination of client presentations and logistics

     

    Why People choose to work at Covance

    • Energizing Purpose
    • Exceptional People
    • Extraordinary Potential

    We are focused on a workplace unlike any other; a place where you can build a rewarding career with talented colleagues while positively improving health and improving lives acrooss the globe.

     

    At Covance, it’s our people that make us great – it’s what our clients, our partners and, most importantly, what our employees say. Here, you’ll have the opportunity to work with extraordinary people with diverse viewpoints. You’ll discover your own outstanding potential as we build an even stronger organization with industry leaders from early development to the clinic and beyond.

     

    Get to know Covance

     

    Covance, the drug development business of LabCorp, is the world’s most comprehensive drug development services company. Because of our broad experience, from early research to commercialization, our more than 20,000 employees from across the globe are in a unique position to supply insights that go above and beyond testing. Our team’s impact on healthcare is remarkable. Through their everyday work they’ve supported 100% of the top 50 drugs on the market and all the oncology drugs approved in 2016. Even though we span multiple businesses, we operate as one, sharing our knowledge to improve our efficiency and deliver on the promise of a healthier world.

     

     

    The Covance team is inspired by an energized purpose to improve health and improve lives across the globe. Here, you’ll work alongside exceptional people who each play an important role in bringing new scientific discoveries and therapeutic area advancements to life. And, because we span the drug development spectrum, you’ll directly impact a wide-range of initiatives as you explore unique career paths and discover your extraordinary potential.

     

     

    Get ready to make a difference as we speed the delivery of groundbreaking therapies and improve lives of countless individuals.

     

    EEO Statement

     

    Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran/Sexual Orientation/Gender Identity). Your confidentiality and privacy are important to us.

     

    Education/Qualifications

    Minimum Required:

    • Bachelors degree in a scientific, business or related field (or equivalent work experience)

    Experience

    Minimum Required:

    • Minimum of 8 years direct CRO/pharma experience preferred
    • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
    • Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
    • Demonstrated ability to plan, multi-task and prioritize
    • Demonstrated teamwork, communication (written and verbal), and organizational skills
    • Proven ability to work independently
    • Knowledge of other software applications (i.e. SFDC) preferred
    • Ability to work to deadlines
    • Strong analytical skills
    • Ability to communicate appropriately and effectively with clients and Covance senior management
    • Positive attitude and sense of urgency
    • Possesses a general knowledge of and ability to work across Covance BU lines preferred
    • Previous line management experience preferred

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