Opportunity Manager

US-IN-Indianapolis | US-NC-Research Triangle Park | SG
Job Number
Job Category
Scientific Bachelor's Degree
Position Type

Job Overview

  • Manage all aspects of quote/proposal development for assigned opportunities; adhering to agreed-upon BU-specific and enterprise-wide proposal and pricing processes
  • Ensures response team is developing creative solutions for client inquiries
  • Responsible for managing opportunities of medium to high complexity autonomously
  • Triages RFP/quote requests to ensure full understanding of client requirements
  • Works with Operations, Finance, Account Executives and others to compile proposal response
  • Ensures timely delivery of assigned proposals to clients
  • Evaluates data entry into SFDC, CMS, and other databases as appropriate (e.g. updates, NSSO/NTF requests and generating both regularly scheduled and impromptu reports) for accuracy and completion
  • Responsible for client-facing and senior management-facing activities surrounding assigned opportunities
  • Identifies and resolves issues around client inquiry requirements and Covance capabilities
  • Maintains appropriate knowledge of the technical and regulatory environments
  • Responsible for executing or facilitating internal and external opportunity management negotiations (i.e. pricing, process, resources, etc.)
  • Anticipates, detects, promotes quality and process improvement needs in the maintenance and continued development of key client relationships
  • Promotes internal expertise through training and guidance to less experienced staff on interpretation of a RFP/quote/protocol
  • Performs quality control activities for peers and less experienced staff


Bachelors degree in a scientific, business or related field (or equivalent work experience)


  • Minimum of 6 years direct CRO/pharma or other business-related experience preferred
  • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
  • Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
  • Demonstrated ability to plan, multi-task and prioritize
  • Demonstrated teamwork, communication (written and verbal), and organizational skills
  • Proven ability to work independently
  • Knowledge of other software applications (i.e. SFDC) preferred
  • Ability to work to deadlines
  • Strong analytical skills
  • Ability to communicate appropriately and effectively with clients and Covance senior management
  • Positive attitude and sense of urgency
  • Possesses a general knowledge of and ability to work across Covance BU lines preferred


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