The Learning Specialist supports and facilitates learning and development activities for CDCS. The role manages and maintains training facilities and resources, coordinating event logistics for face-to-face training events, providing and/or coordinating on-site and/or remote support for learners and instructors, and recommending delivery support improvement opportunities to improve the quality of in-person learning experiences. The role supports business unit SMEs, Learning Partners and Learning Managers in the execution of the learning strategy through delivery on appropriate learning solutions.
Required: Bachelor’s degree
Preferred: Degree or certification in instructional design, education, training, facilitation or related field of study
Required: Minimum 5 years of related experience, with minimum 1 year of experience developing learning solutions (e.g., e-learning, instructor led courses, documents, exams, etc.); experience managing multiple low-medium complexity learning solution projects at once and experience coordinating events
Preferred: Experience handling learning operations, coordinating logistics, or managing facilities; experience in an internal or external customer facing role; experience working with outsourced service providers. Knowledge of adult learning principles, facilitation, and learner-centered activities; experience managing / liaising with outsourced vendors to develop and/or provide learning content; experience developing blended learning solutions for different learning modalities (e.g., e-learning, classroom training, virtual training, etc.); knowledge of mobile learning requirements; knowledge of social learning concepts and application; knowledge of e-learning standards and LMS courseware integration with AICC and SCORM; knowledge of emerging and progressive content development tools and techniques; familiarity with content authoring tools / development technologies (e.g., Articulate, Adobe Captivate, HTML, etc.); knowledge or experience in creating reusable content / learning assets