Associate Manager, CLinOps

Job Number
Job Category
Clinical Operations
Position Type

Job Overview

Responsible for the supervision of assigned direct reports

  • Responsible for detailed performance review and management of assigned direct reports including: Annual Performance Management and Development (PMD), Individual Development Plan (IDP), Line of Sight Goals and “Shoves & Tugs”
  • Responsible for appropriate management and resolution of performance issues
  • Measure performance indicators for assigned staff within Clinical Operations.
  • Escalate potential individual training needs and assist in the conduct of training and development efforts, regionally
  • Conduct Evaluation and Quality Control Visits for Clinical Operations staff
  • Effectively communicate management strategies, policies and procedures in conjunction with leadership teams
  • Develop and maintain effective relationships with management team to manage Clinical Operations staff in a matrix environment
  • Maintain good working relationships with internal and external clients to ensure opportunity for acquiring additional new business


  • University/college degree – life sciences preferred or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing certification, medical or laboratory technology)
  • In lieu of this required educational background the following relevant work history may be considered:
    • Minimum of two (2) years supervisory experience in a health care or clinical research setting and
    • Minimum of six (6) years relevant clinical research experience in a pharmaceutical company/CRO


  • Relevant clinical research experience in a pharmaceutical company or CRO
    • Individual is proficient with on site monitoring activities (including pre-study, initiation, routine monitoring and closeout visits)
    • Minimum of four (4) years relevant clinical research experience in a pharmaceutical company/CRO
    • Thorough knowledge of drug development process
    • Thorough knowledge of relevant SOPs, ICH, and GCP guidelines
  • Relevant supervisory experience
    • Some experience as a Line Manager or Project Manager preferred
    • Demonstrated ability to lead by example and to encourage team members to seek solutions
    • Proven interpersonal skills
    • Demonstrated ability to successfully participate as a member of a project team
    • Demonstrated ability to successfully manage multiple competing priorities
    • Excellent planning and organizational skills
    • Excellent oral, written and presentation skills


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